Privacy Policy

---

Last Updated: Sunday 26th April 2026

Privacy Policy for Seta Italiana

At Seta Italiana, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Information You Provide

• Name

• Billing and shipping address

• Email address

• Telephone number

• Payment information (processed securely by third-party payment providers)

• Order details and purchase history

• Any information you provide through contact forms or customer enquiries

Information Collected Automatically

We may collect certain information automatically, including:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on our website

• Cookies and analytics data

2. How We Use Your Information

We use your information to:

• Process and fulfil orders

• Provide customer support

• Send order confirmations and shipping updates

• Improve our website and customer experience

• Prevent fraud and maintain security

• Comply with legal obligations

• Send marketing communications where you have opted in

3. Payment Processing

Payments are processed securely through third-party payment providers such as Shopify Payments, PayPal or other authorised providers. We do not store full payment card details.

4. Sharing Your Information

We do not sell or rent your personal data.

We may share information only with trusted third parties where necessary, including:

• Payment processors

• Shipping and delivery partners

• Website and analytics providers

• Professional advisers where necessary

• Authorities where required by law

5. Cookies

Our website uses cookies to improve functionality, analyse website traffic and enhance your browsing experience.

Cookies may include:

• Essential website cookies

• Analytics cookies

• Marketing cookies (where applicable)

You may control cookies through your browser settings.

6. Data Retention

We retain personal data only for as long as necessary to:

• Fulfil orders

• Meet legal and tax obligations

• Resolve disputes

• Enforce our agreements

7. Your Rights

Subject to applicable law, you may have the right to:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion of your data

• Withdraw consent for marketing communications

• Request restriction or object to certain processing

To exercise these rights, please contact us at the email below.

If you are based in the UK, you may also lodge a complaint with the Information Commissioner’s Office (ICO).

8. Data Security

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access or disclosure.

9. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact:

Seta Italiana


Email: customerservices@setaitaliana.co.uk


Website: www.setaitaliana.co.uk